Supporting people who have an intellectual disability

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Services & Supports

Person Directed Planning

Community Living Belleville and Area prides itself in providing individualized and self-directed planning for people receiving support. The organization is committed to using the internationally recognized Personal Outcome Measures(SM) to learn from people about their goals, dreams, hopes and desires. CLBA then embarks on a planning process that incorporates the methodologies of Person Centred Thinking from The Learning Community of Person Centred Practices and Helen Sanderson Associates to assist people in reaching those goals and dreams.

Personal Outcomes Measures (SM)

Adapted from Quality Measures 2005 (SM) CQL Accreditation An Integrated Approach to Quality

Personal Outcomes Measures(SM) are powerful tools used for evaluating personal quality of life and the degree to which organizations individualize supports to facilitate outcomes. People define outcomes for themselves. The outcomes are non-prescriptive; they have no norms. Each person is a sample of one. Everyone defines friendship, health and respect uniquely. Thus, the meaning and definition of Personal Outcomes will also vary from person to person. An organization can only design and provide the needed supports after it figures out how the person defines his or her outcomes.

Personal Outcomes are important because it relies on listening to, and learning from, the person. Personal Outcomes Measures(SM) enables CLBA to learn about people in different and individualized perspectives. It provides a guide to person-directed planning. Personal Outcome Measures(SM) enables organizations to identify people's priorities. Knowing about people's priority outcomes directs planning efforts.

Personal Outcomes Measures(SM) 2005 Edition had identified 21 outcomes (Indicators) that are grouped in the following five Factors:

  • My Human Security.
  • My Community.
  • My Relationships.
  • My Choices.
  • My Goals.

Person Directed Planning

Community Living Belleville and Area uses Personal Outcome Measures information, along with person-centred thinking tools, to explore what is happening from the person’s perspective - as well as from the perspective of those close to the person. Doing this allows for individualized strategies and action plans to be made that support the person to accomplish what they want. Person Directed Planning puts the person at the centre of the plan and supports are built around what the person needs and wants.

For more information, please contact:

Hilary Tugwood
Lead, Person Directed Planning & Quality Enhancement
613-969-7407, Ext. 36

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