Quality Assurance and Accreditation
In March 2014, Community Living Belleville and Area was awarded a second consecutive four-year Accreditation in Person-Centred Excellence through the Council on Quality and Leadership (CQL).
Community Living Belleville and Area is committed to providing quality services and supports in all areas of the organization. We ascribe to the principles and values inherent in Quality Measures 2005(SM). This approach to quality ensures that people supported are listened to, treated with respect, and supported to have active and meaningful roles in the social and economic life of their community.
Quality Assurance for Community Living Belleville and Area means that each person who receives support is entitled to have:
- A Personal Outcomes Interview;
- A Person Directed Plan;
- Individualized and Flexible Supports;
- Family and Social Networks as desired; and
- Rights restrictions/limitations reviewed by an impartial body.
For more information on Accreditation and Quality Assurance at Community Living Belleville and Area, please contact:
Lead, Person Directed Planning and Quality Enhancement
613.969.7407, Ext. 36